structure

FRIENDS MENU.png
How do we ensure our customers are fully represented?

 

Ticketing & Reservation

We have a dedicated team who is in charge of calls from agencies, tour operators, corporate accounts and direct passengers. We handle all issues pertaining to ticketing & reservations for all our customers, with dedicated phone lines. 

•    Group and FIT handling 
•    Call centre for final consumer and agency support
•    Proactive sales activity
•    Product and destination information
•    Tour operator handling
•    Charter handling
•    Refund handling & ADM/ACM assistance
•    Monthly reporting 

 

 

 

Sales

We are airliners to the core. We can give you fast market access due to our local know-how and network. Appointing us means an immediate cost reduction combined with growing revenue.  

• Sales calls
• Developing and handling contracts with tour operators, agencies,                consolidators and TMCs
• Monthly mailings and newsletters
• Market intelligence
• Monthly benchmarking
• Pricing and distribution
• Reporting
• SWOT analysis
• Direct sales at the counter 
• Social media handling 
• Organizing famtrips and press trips 
• Organizing road shows
• Close contact to local official entities like embassies and tourism boards 
• Attending fairs like ITB, CMT, IMEX, Ferienmesse Wien, TTW Zürich

 

© 2020 Best Airlines Rep