Servicing & Ticketing
4 people work on a daily basis to advise clients, agents, TO and corporate accounts on frequent questions about reservations, ticketing, groups, procedures and pricing for the Benelux countries. Providing a personal service for the airline to the market. Dedicated telephone and email adresses are being provided for every airline. Training and communication of our staff in pricing, CRS, groups, procedures and conditions. Support the sales team on events, presentations, roadshows, seminars and holiday fairs. Dedicated staff in the call center for large accounts.
We have a vast airline experience, and a sound knowledge of destinations, pricing, procedures, groups business and airline accounting. Airlines benefit from our experience and have a direct access to the market, which reflects immeaditely on sales figures. We organise events, seminars and presentations with tourism professionals in order to promote the brand, the product and the destination. Our sales teams work closely with the respective head offices in order to achieve the best results for our clients.